1. Introduction
Welcome to MediMinutes. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our medical education platform.
This policy applies to all users worldwide and complies with applicable privacy laws including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations.
2. Information We Collect
Personal Information
- Name: To personalize your experience and identify your account
- Email address: For account creation, login, and essential communications
Non-Personal Usage Data
We collect anonymous technical data to improve our app, including:
- App performance metrics
- Feature usage statistics (which features are used most)
- Error logs and crash reports
- Device type and operating system (anonymized)
- Session duration and frequency of use
Note: This usage data cannot be used to identify you personally and is collected solely for app improvement purposes.
Legal Basis for Processing
We process your personal data based on:
- Contract performance: To provide our educational services and maintain your account
- Legitimate interest: To improve our platform through anonymous usage analytics
- Consent: For optional marketing communications
3. How We Use Your Information
Personal Information (Name & Email)
- Create and maintain your user account
- Provide personalized learning experience
- Send essential service communications (account updates, technical notices)
- Respond to your support requests
Non-Personal Usage Data
- Improve app performance and user experience
- Identify and fix technical issues
- Develop new features based on usage patterns
- Conduct anonymous analytics and research
We do not use your personal information for advertising, profiling, or any other purposes beyond those listed above.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
Service Providers: Essential technical services including:
- App hosting and infrastructure providers
- Email delivery services (for account-related emails only)
- Analytics services (anonymous data only)
All service providers are contractually bound to protect your data and use it only for specified purposes.
- Legal Requirements: To comply with legal obligations, court orders, or regulatory requirements
- Safety: To protect our rights, safety, and the safety of our users
- Business Transfers: In connection with any merger, sale, or acquisition (with notice to users)
International Data Transfers
Your personal data may be processed in countries other than your own. As a Canadian company, we ensure compliance with PIPEDA requirements for international transfers. When we transfer data internationally, we ensure appropriate safeguards through:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Other legally recognized transfer mechanisms
5. Data Retention
- Account Information (Name & Email): Retained until you delete your account, plus 30 days for backup purposes
- Anonymous Usage Data: Retained for 2 years for app improvement purposes
- Support Communications: Retained for 1 year after resolution
You may request deletion of your personal data at any time by contacting us.
6. Data Security
We implement appropriate security measures to protect your personal information:
- Data encryption in transit and at rest
- Secure authentication systems
- Regular security updates and monitoring
However, no internet transmission method is 100% secure, and we cannot guarantee absolute security.
Data Breach Notification
If a data breach occurs that may affect your personal information, we will notify you within 72 hours of discovery, along with relevant authorities as required by law.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Get a copy of your personal data (name and email)
- Correction: Update incorrect information
- Deletion: Request deletion of your account and personal data
- Data Portability: Get your data in a portable format
- Withdraw Consent: Withdraw consent for marketing communications
How to Exercise Your Rights
To exercise these rights:
- Email us at info@mediminutes.ca
- Include your account email address and specify your request
- We will respond within 30 days
- We may request identity verification for security
8. Cookies and Tracking
We use minimal tracking technologies:
Essential Cookies
- Required for app functionality and user authentication
- Cannot be disabled without affecting app performance
Analytics (Anonymous)
- Anonymous usage statistics to improve the app
- No personal identification possible
We do not use advertising cookies or third-party tracking for marketing purposes.
9. Third-Party Services
We use these essential third-party services:
- App Infrastructure: For hosting and app delivery
- Email Services: For sending account-related emails only
- Anonymous Analytics: For app improvement (no personal data shared)
These providers only receive the minimum data necessary for their specific function.
10. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
11. Marketing Communications
We may send occasional updates about new features or important service announcements to your email. You can:
- Contact us to remove your email from all communications
- Continue using the app even after opting out
12. Changes to This Policy
We will notify you of policy changes by:
- Updating the "Last updated" date
- Posting notice within the app
Continued use after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions about this privacy policy or to exercise your rights:
MediMinutes
Email: info@mediminutes.ca
Response Time: Within 30 days